This situation comes up all the time. A signer walks in with a document and says, “I don’t know if I need an acknowledgment or a jurat. You’re the notary. You tell me.”

Here is the truth: we cannot make that choice for them. Doing so would be the unauthorized practice of law. But we can absolutely explain the difference so the signer can make an informed decision.

Here is a clear way to break it down.

An acknowledgment verifies identity and willingness. It confirms the signer is who they say they are and that they signed the document willingly.

A jurat verifies truthfulness. It requires the signer to swear or affirm that the contents of the document are true.

When a signer asks which one they need, a compliant and professional response sounds like this:

“If the document requires you to swear or affirm that what is written is true, that is a jurat. If it only requires your signature to be verified, that is an acknowledgment. Which fits your situation?”

You are not deciding for them. You are explaining the difference so they can choose for themselves. That is how you stay in your lane while still being helpful.

Think of it like being a tour guide. You can point out the paths, but you cannot choose which road someone walks down.

At Notary Academy, we train notaries to walk this line confidently and compliantly. Understanding how to educate without overstepping protects your commission, your credibility, and the public you serve.

Because professionalism is not just about what you do.
It is about knowing what not to do.

And that matters.